REFUND POLICY

Refund Policy

Last updated: September 9, 2026

This North & Nook Studio refund policy explains the refund terms that apply to our digital products, apps, resources, and purchases.

Digital products

Due to the immediate-access nature of digital products, courses, templates, guides, downloads and other digital resources, refunds are generally not provided after purchase unless otherwise stated on the specific product or checkout page.

Please review product descriptions carefully before purchasing.

Apps and digital access

For standalone apps or digital-access products, refunds are generally not available once access has been granted, unless a specific refund or guarantee is clearly stated at the time of purchase.

Duplicate purchases

If you accidentally purchase the same product more than once, contact us as soon as possible. We will review duplicate-payment requests individually.

Technical or access issues

If you are unable to access a product you purchased, please contact us before requesting a refund.

We will make reasonable efforts to resolve issues involving:

• missing access emails
• broken or incorrect delivery links
• unavailable downloads
• app-access problems
• other verified delivery issues

Incorrect charges

If you believe you were charged incorrectly, contact us promptly with the email address used at checkout and details of the transaction.

Exceptions required by law

Nothing in this Refund Policy limits any refund, cancellation or consumer-protection rights that cannot legally be waived under applicable law.

Product-specific policies

Some products, promotions or offers may include their own refund terms or guarantee. Where a product-specific refund policy is stated at checkout, that policy will apply to that purchase.

Contact

For refund, billing or access questions, contact:

North & Nook Studio
hello@northandnookstudio.com